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Delivery Info

Shipping Policy

Tshirt Cafe (Pty) Ltd delivers to the whole of South Africa. All products are shipped from our premises in Carnival Mall, east of Johannesburg. We use a courier company called “The Courier Guy" for all our shipping services. When you place an order on this site you will be asked for a physical address that is normally occupied during office hours.

Orders received Monday to Thursday before 12pm and shipping to major centers or cities will be delivered the next business day.

All orders shipping to Outlying areas of major centers or cities will be delivered within 3 business days.

There are no dispatches or deliveries on weekends and public holidays.

Examples of major centers or cities

Pretoria, Johannesburg + Sandton, Alberton, Benoni, Midrand, Kempton Park, Bloemfontein, Cape Town, Durban, East London, Port Elizabeth, George, Centurion, Nelspruit and Pietermaritzburg.

Examples of outlying areas include (but not limited to)

Brits, Hartbeespoort, Mooinooi, Paarl, Wellington, Uitenhage, Worchester, Gordons Bay, Franschoek, Aliwal North, Jeffreys Bay, Balfour, Babsfontein, Hammanskraal, Babelegi, Broederstroom, Onderstepoort, Pelindaba, Pyramid, Nigel, Verenining, van der Bilj Park, Sasolburg etc……

Examples of special delivery areas include

Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates.

International Shipping

We do not ship internationally. You can arrange a courier by yourself to collect from our premises in Carnival Mall, Brakpan Johannesburg when payment is reflecting in our account and when order is ready for collection. We will provide a TAX invoice. 

Late Deliveries

You can call any time if your delivery is running late. But please know that the above times are only estimations. It might happen that due to unforeseen circumstances like closed roads, flooding, lack of mind control, corporate strikes, etc. your order time could be prolonged. We hope you’ll understand that these are not grounds for an order to be refunded or cancelled.

Order Tracking

If your order has not been delivered within the estimated time frame, you can track your parcel with the tracking number supplied when your delivery is dispatched.

 What happens if there is no one home when a courier delivery is attempted?

Courier deliveries are made Monday to Friday 9am to 5pm, so you should always provide a delivery or shipping address where there will be an appropriate person to sign for the delivery during these times. If there is no one around to accept the delivery, the courier company will contact the recipient via telephone so that a new delivery day can be arranged. If you’re at work from Monday to Friday 9am to 5pm please make sure we deliver to your work address.

Accepting Courier delivery.

Anyone at the delivery address can accept the delivery. In order for us to prove that delivery of an order has been completed, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

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